Performance Conversations

Radio Interview

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Tough Performance Conversations: Navigating Difficult Feedback

By Lee Kang Yam

  • What warrants a crucial conversation on performance?
  • How do I give feedback to staff who do not meet my expectations?
  • What do I do to manage low performers before it’s too late?
  • What if a high performer has unrealistic expectations? How do I manage him/her without discouraging him/her?

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